According to our readers, multiple buses and relieving trains could have approached the two trains, which almost collided on Saturday between Kelenland and Háros, in several directions and ways. MÁV claims that passengers had to waste more than four hours on trains because trains were inaccessible on the open track.
The open track is flanked on two sides by noise barriers, which, as our reader has pointed out, have emergency exits every 100 meters. One of these exits was near the two stalled trains, wrote another reader who made a map of the location of the trains and the exit. On the map, a human character shows where the trains were and the picture shows the street across the emergency exit where the replacement buses might have stopped.
MAV also argued that passengers should not be disembarked from the train for safety reasons. On the one hand, this is unrealistic, as most passengers, after standing for several hours, decided to continue on foot to Kelenland, and no one had prevented them, and one of the rails next to the opposing trains was only handed over on Monday, so , then exit through the emergency exit, wrote an Index reader.
The official position of MÁV and the experience of our readers in informing passengers are not completely overlapping. One of our readers reported that the ticket inspector, who had been informed of the situation in a message, had no idea what had happened and when the problem was expected to be resolved, and that the central number was not assigned to him.
However, it would not have gone too far if the center had responded: "It was particularly morbid when 30-40 minutes after the encounter, one of the passengers called the MÁV-START central number to see how long we had to wait. the answer is that they do not know exactly whether the train at all stopped on the track. The passenger then said that he must have stopped because he was on the train," a reader wrote.
We also contacted MÁV with the inconsistencies. For example, according to the railway company's communications directorate, it might be technically feasible to send another train for passengers because there were enough rails, but it was not possible to ensure safe disembarkation of passengers and then transfer to another train. Passenger safety was endangered not only by other trains passing by regularly but also by the distance between the ground and the stairs and the sharp stones covering the ground. "The distance between the last step and the ground is usually 50-60 cm, which is increased by the fact that the train was slightly tilted on the section. Passengers would have to descend from this height to the crushed stones while passing another train. after a while, other scheduled trains ran alongside the waiting trains, which in itself carries so much risk that the railway company's specialists could not accept the risk of being injured or the other train being able to overtake someone," MAV said.
Emergency exits were not used for similar reasons. MAV emphasized that difficult accessibility should not be interpreted as meaning that a train is stuck in a wooded, wooded area where there is no route, but in this case, it means that the train could not be safely accessed and passengers could have been injured when landing.
However, ticket investigators should not prevent someone from leaving the train at their own risk. "MÁV-START staff does not have authority, so they could not officially hold passengers on board the train who wanted to disembark, the ticketing staff only has the competence to tell them how dangerous and forbidden it is and to request everyone has to wait on the train for their own sake, "MAV told Index.
Our readers also argued that the train could have been evacuated, that the police and the MÁV scene had somehow got there. MÁV responded that their men and police were regularly given safety training, and had the appropriate knowledge and safety equipment, such as a visibility safety vest or footwear for driving on the gravel bed, to approach and supply their task.
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